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Customer reviews

Shading Solutions is the screens, awnings and pergolas side of ROLLerUP. The reviews below are the ones that talk about our screens, awnings and pergolas, copied word for word from Google. Every job still starts with a free on-site measure and ends with a 5-year warranty in writing.

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What customers say about our screens, awnings and pergolas

Copied word for word from the ROLLerUP Google Business Profile, the company behind Shading Solutions.Read all our reviews on Google

Guido TittonGoogle review · 3 months ago

I am extremely satisfied with the final results from ROLLerUP on my pool cabana! The quality of the materials is absolutely top-notch, and the final design looks great. The technicians were incredibly professional and the sales team took the time to sit down with me, walk me through the work, and explain the overall design beautifully. Their attention to customer satisfaction and detail was outstanding. I highly recommend ROLLerUP to anyone looking for high-quality work and a team that truly are professionals and care about their clients and ensuring customer satisfaction is second to none!

Pool cabana enclosure
Sue ByerGoogle review · Edited 2 months ago

We had a fabulous experience dealing with ROLLerUP and absolutely LOVING our screened porch!

Screened porch
Nicole HemrajGoogle review · 9 months ago

We had an amazing experience with ROLLerUP from start to finish!

In August, we installed their Outdoor Privacy Screens on our covered deck. We were having issues in the winter with raccoons hanging around, and now the deck is fully closed up for the season. Huge improvement!

When Eugene came to quote, I asked him to look at an awning we bought elsewhere that had been sitting on our upstairs balcony for 2 years because the other company said it was too hard to install due to the ACM exterior on our home. Eugene knew exactly what to do, sourced the right part, and installed it at the same time as the screens. The best part is that the other company actually reaches out to these guys for installations they can't do on larger/complex projects... what a great find for us!! We were so happy, and we can’t wait to finally use the awning next summer

We also had Window Security Film installed and Alex was fantastic. He measured, shared a ton of helpful knowledge, and gave great security recommendations.

The installation team was meticulous with great attention to detail. Liza kept communication clear and scheduling was seamless (having everything booked into my calendar was amazing). Chen was also great to work with for estimates and getting everything started.

Professional, knowledgeable, and the quality of work is excellent. Highly recommend ROLLerUP!

Outdoor privacy screens
Tanya CascunGoogle review · a year ago

ROLLerUP hs been wonderful to work with. I did my due diligence when comparing different brands and roller up came in on top of everyone. Pricing is reasonable, timing is accurate, installation was professional and the function of the screens we got has been impeccable this far. We are interested to see how they hold up for the winter as that is our primary concern.

Retractable screens
John StephensonGoogle review · a year ago

Just had an excellent experience with ROLLerUP for our new screen doors. Liza was quick and incredibly helpful from the start—she made sure we got exactly what we wanted, kept communication clear throughout the selection, production, and installation phases. Yuri, who installed the doors, was polite, professional, and fast. The quality of the screens is top notch. Highly recommend.

Retractable screen doors
Nicole & George BanichGoogle review · a year ago

WE are satisfied with the the speed and efficiency that ROLLerUP provided. We expected that it would take longer for the screen to arrive and be installed. Nice surprise. The technicians worked so quickly that I never heard them leave after they had finished. Thank you.

Retractable screens
ML McCleeseGoogle review · 2 years ago

ROLLerUP company has a great product and staff to match. They were able to help us with a blind solution for our townhouse. They are professional, great follow up and we would recommend them anyone looking to purchase blinds or awnings. The people make the company top notch!

Awnings and blinds
Anna GrinGoogle review · 2 years ago

Amazing company providing excellent quality products and services. Our retractable awning is great! Pleasure to deal with ROLLerUP from A to Z. Highly recommended!

Retractable awning
Gary BlackGoogle review · Edited 3 years ago

We had a shade installed on our pool cabana. Great installation crew. The shade was actually installed ahead of schedule and the guys worked through a steady rain to complete a perfect installation. We can't say enough about how much we love this product, wish we had done this years ago.

Pool cabana shade
Jessie YuGoogle review · 4 years ago

We have to say that this is the best decision we did! During the pandemic, we undergone a backyard renovation project to create our oasis/cottage at home. An outbuilding was the focus point of this project and we knew, how much sun this building would get. Like anything since the pandemic started, with all prices went up and we were busting our budget, this was one item that we were glad that we did not scrape. With the photos below, one can see the difference of that sun directly shooting to your eyes, versus the UV 90% block afterwards. I believe the video shows the best difference on the effect ROLLerUP's screen! We are truly appreciative of Alex and Eugene's passion and hard work for their clients and would recommend their products to anyone in the market!

Backyard outbuilding
dina orlandoGoogle review · Edited 3 years ago

We are super happy with the entire experience with ROLLerUP! From research to realization, ROLLerUP was top notch. They are professional, organized, conscientious, neat and thorough. We love our pergola shades and would definitely recommend ROLLerUP without hesitation.

Louvered pergola

See all our reviews on Google

What it solves

Reduces UV exposure and glare benefit icon

Where these reviews come from

Every quote on this page is a public Google review of ROLLerUP. We do not edit them, pick only the glowing ones, or add reviews from anywhere else. Open the Google profile and you will find each one, with the reviewer's name and date, alongside everything else customers have written.

Blocks heat feature icon for retractable screens

Where to leave a review

After an install or a service visit we will send you the link to our Google Business Profile. We do not gate the request on a good outcome. If something went wrong, we would rather hear it there or on the phone at (289) 270-5747.

Wind resistance performance rating icon

What we commit to in writing

Before anything gets installed, we measure your opening on site and put the price in writing. Once the job is done, it carries a 5-year warranty, also in writing. That paperwork is the commitment, whether or not a review ever gets posted.

Retractable screen motorized smart-home operation icon

Why some reviews mention shutters

ROLLerUP also installs rolling shutters and security products, so the full Google profile mixes both. This page shows the shading reviews. The crew, the showroom and the warranty are the same either way.

Energy efficiency comparison graphic for retractable screens

Parts and lead times, honestly

If a part on an existing screen, awning or pergola needs replacing, we can usually source it even when we did not install the original job. Lead time depends on the part and the original brand, and we will tell you the wait before you commit to anything.

Dark vertical retractable screens lowered on rooftop pergola overlooking city skyline

How the ROLLerUP® Process Works

Consultation

We assess your space and recommend the best retractable screen solution for your needs.

Custom Design & Quote

You’ll receive a transparent quote and a design that fits your space precisely.

Professional Installation

Our team installs your screen system with precision and care—on time and on budget.

Post-Installation Support

We stay available after the install for adjustments, care advice and warranty questions.

Get a free on-site estimate

Why Choose ROLLerUP®?

Trusted Across Canada

From residential porches to commercial projects, thousands of homeowners and businesses rely on ROLLerUP® for shading solutions that combine comfort, style, and durability.

Certified & Insured Experts

Fully insured, WSIB-compliant, and A+ BBB rated — your project is in safe hands. Every ROLLerUP® installer is a trained professional with a clean criminal record, ensuring safety, integrity, and peace of mind on every job site.

Custom Solutions, Built to Last

Every screen, awning, and pergola is made-to-measure with premium materials, smart controls, and weather-ready performance.

Proven Experience

With over a decade in business and 1000+ successful projects completed, our track record speaks for itself

5-Star Customer Reviews

“ROLLerUP® transformed our backyard into the perfect outdoor oasis. Professional, reliable, and a team you can trust.” — Verified Customer

Frequently Asked Questions

Yes. Each one is a public review on the ROLLerUP Google Business Profile, shown here with the reviewer's first name and the date Google displays. Open the profile from the link above to read the original.

Shading Solutions by ROLLerUP is the screens, awnings and pergolas side of ROLLerUP. One company, one showroom at 1151 Gorham St, Newmarket, one Google profile. The reviews on this page are the ones about shading products.

On the ROLLerUP Google Business Profile. We will send the link after the install or a service visit, but you do not need to wait for us to ask. You can search ROLLerUP Newmarket on Google Maps and write it there any time.

Call the showroom at (289) 270-5747 first so we can fix it, and leave the review anyway. We answer every Google review, good or bad, and the 5-year warranty is in writing so you are never relying on goodwill.

No. Google is the only place we publish from, because it is the one place anyone can check. We do not use review widgets, stock testimonials or ratings we cannot point to.

Dark vertical retractable screens lowered on rooftop pergola overlooking city skyline

Where we install this

Ontario's freeze-thaw winters and humid summers are hard on outdoor hardware, which is one reason every product we sell is aluminum rather than a material that rusts or seizes. Local bylaws around setbacks and projections also shape how a screen, awning or pergola can be mounted on a given lot, which is part of why we measure every opening on site instead of quoting from a photo. None of that changes how reviews work – it just means the written quote and the 5-year warranty matter more here than a star rating would.

More from ROLLerUP

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We'll measure your opening, put the price in writing, and back the install with a 5-year warranty.

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